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COVID-19 – Update on precautionary response for Alawarra


Dear Families,

We continue to assist the Department of Health and Human Services (DHHS) with their investigations and contact tracing. This follows an Allied Health worker, who attended residents at Regis Alawarra on 6 August and at a later date tested positive for COVID-19.

All our residents and staff have returned negative results. This is good news. We are working closely with the DHHS to understand when this outbreak can be declared over. As always, we will keep you updated when we receive this advice from the DHHS.

While we wait for an official update, Regis Alawarra will stay in lock down and continue with our Outbreak Management Plan. This means that you will remain in your rooms and all staff will be in Full Personal Protective Equipment (PPE).

We are here to support you and your loved ones during this challenging time and will keep you informed every step of the way. We will provide an update via email every day with the latest news and advice. Residents will also receive daily printed updates until the outbreak is declared over by DHHS.

I understand that you may feel concerned, anxious or worried, particularly as we wait for the next steps. Please call Regis Advice (1300 998 100) to be transferred through to a senior member of our team who are on standby to support you.

Best wishes,

Linda Mellors
Managing Director and Chief Executive Officer