Precautionary Response Day 2 – Regis Dandenong North

Dear Families,

Please be reassured that morale remains positive at Regis Dandenong North. While our residents remain in their rooms, Lifestyle activities centre on FaceTime and phone calls with loved ones. Additional devices have been sent through to the Home to ensure everyone can connect.

We are yet to receive the result of the staff member who was in close contact with the confirmed COVID‑19 case. This result is expected either today or tomorrow and if it is negative, the outbreak will be stood down and life will return to normal in our Home. While we wait, the physical and mental well being of our community is our focus.

Our clinical team has assessed all residents with the screening tool from the DHHS. This ensures all residents are supported, both physically and mentally. As always, we will update you if the clinical status of your loved one changes. We continue to follow our Outbreak Management Plan and staff will wear full Personal Protective Equipment.

I understand that you may feel concerned, anxious or worried by this uncertainty. We are here to support you and your loved ones and will keep you informed at every step of the way. Please call Regis Advice on 1300 998 100 for reassurance, or to ask any questions you may have.

Keeping our residents and our employees safe is our highest priority.

Best wishes,

Linda Mellors
Managing Director and Chief Executive Officer