Regis Sandringham – Update on Suspected COVID-19 case

Dear Families,

I’m writing to advise you that the employee who was a close contact to a positive COVID-19 case has returned a negative test result, which is great news.

The employee has been in self-isolation as per current Government guidelines after contact with a confirmed COVID-19 case outside our Home, and will remain in isolation for the full quarantine period as a precaution. We will check in on them over the next two weeks and provide support.

We are relieved at the news and have stood down our Outbreak Management Plan however we know that we must continue to minimise the risk of infection in our Home to protect your loved ones and our employees. This includes:

  • All staff working for one Home to minimise the risk of cross-contamination across Homes
  • Extensive hand hygiene education, practice and reminders for all staff (and we are regularly encouraging residents to do the same)
  • Cough and sneeze etiquette
  • Social distancing in all possible circumstances
  • All staff wearing face masks inside the Home at all times according to DHHS guidelines
  • Visits limited to those for compassionate reasons
  • Strict zoning of the Homes to limit movement of staff
  • Reminders to staff that they are to follow all Government restrictions and social distancing when not at work.

In the meantime, I encourage you to continue connecting with your loved ones while our necessary Stringent Access Controls remain in place. This includes Facetime, phone calls, care packages and Windows of Connection.

Thank you for your understanding, support and patience during this time.

Best wishes,

Linda Mellors
Managing Director and Chief Executive Officer