Regis Shenley Manor – COVID-19 – Update on precautionary response

Dear Families,

As advised yesterday all residents and staff at Regis Shenley Manor have been tested following potential exposure to an Allied Health worker who visited the site last week. So far, a number of test results remain pending while all those received so far have returned negative for COVID-19. We will advise the results of all tests once they are available.

In the meantime, we continue to follow our Outbreak Management Plan. We are also working closely with the Department of Health and Human Services (DHHS) and will keep you updated via email every day with the latest news and advice. Residents will also receive daily printed updates until the outbreak is declared over by DHHS.

Today, Danielle is on duty as we continue to keep all our residents comfortable and engaged while they remain in their rooms. Our one-on-one Lifestyle Program continues, including providing emotional support and assistance to residents with FaceTime and phone calls to loved ones over the coming days.

If you have any concerns or questions while we wait for results, please call through to Regis Advice on 1300 998 100, who will transfer you to a dedicated support team to answer your questions and action anything as needed.

I apologise for the added inconvenience. We hope to have the results to hand very soon.

Best wishes,

Linda Mellors
Managing Director and Chief Executive Officer