What are the fees and charges?
In residential aged care, you might be required to pay one or more of the following fees:
A Basic Daily Fee
All aged care residents receiving ongoing (permanent) or short-term (respite) care are required to pay this fee. The Basic Daily Fee covers daily living expenses, including meals, cleaning, laundry, heating and cooling.
The government sets the rate for this fee, which is calculated at 85% of the single basic age pension. The Basic Daily Fee increases in line with changes to the single basic age pension, which the government adjusts twice yearly.
Hotelling Contribution
The Hotelling Contribution covers part of the cost daily living services such as meals, cleaning and laundry. The amount you pay is determined by your means assessment and is outlined in your fee advice letter from Services Australia.
Non-Clinical Care Contribution
The Non-Clinical Care Contribution covers some costs for personal care such as assistance with bathing, mobility and lifestyle activities. The amount you pay is determined by your means assessment and is outlined in your fee advice letter from Services Australia.
An accommodation payment
Depending on the outcome of your government means assessment, residents receiving ongoing care may be required to make a payment or contribution towards your accommodation. Please note that these specific accommodation charges do not apply to short-term care. Each room in a Regis Home has a published maximum room price. Information about room prices and features are available on our website (regis.com.au), on the My Aged Care website and will also be provided by the Home.
If a residents government means assessment indicates that they need to pay or contribute to their accommodation, they have a choice to do so through a:
- Non-refundable Daily Accommodation Payment (DAP)
- Refundable Accommodation Deposit (RAD) or a combination of both a RAD and DAP.
- Non-refundable Daily Accommodation Contribution (DAC)
- Refundable Accommodation Contribution (RAC), or a combination of both a RAC and DAC.
If you move into an aged care home for the first time on or after 1 November 2025, a 2% retention (capped at 10%) will be deducted from your paid RAD or RAC for each year you are in the aged care home for up to a maximum of 5 years.
To find out more about these changes, please visit My Aged Care.
Transitioning Cohort
If you have previously received a Home Care Package or are transferring between different aged care services after 1 November 2025, your fees and eligibility for certain charges may be different to what has been stated above. We will review your individual circumstances to confirm which rules apply or you can contact Services Australia.
Higher Everyday Living Services
From 1 November 2025, Regis offers Higher Everyday Living Services for residents who want a premium lifestyle beyond the legislated standard services. Both ongoing and short-term care residents can choose to receive these premium services.
Each Home provides a unique selection, which may include enhanced dining, premium beverage options, one-on-one support, upgraded technology and other lifestyle enhancements. Our team will discuss the options available at your Home and help you select the service that suits you best.
You can choose individual services or select a package that combines popular offerings at a discounted rate. If you decide to access these services, you will sign a separate agreement outlining your selections before any charges apply.
Regis reserves the right to amend its higher everyday living offerings from time to time. Higher everyday living services are available following a residents start date at participating Homes and are subject to the full terms set out in the Standing Higher Everyday Living Agreement.
