Aged Care News

National Regis Care Awards

The National Regis Care Awards are now open until 31 July.

Regis Spotlight Podcast – Episode 4: Nursing at Regis

In this episode, we explore Nursing at Regis with our Executive General Manager, Clinical and Care Practice, Melissa McDonald.

National Volunteer Week 2020

Regis would like to thank all the 834 volunteers who are a part of our Regis family.

Nursing at Regis

Regis believes that it is vitally important to celebrate our nurses and what they do—especially on International Nurses Day 2020, and this year: The International Year of the Nurse and Midwife. As carers, healers, educators, leaders and advocates, nurses are fundamental in the provision of safe and accessible care.

International Nurses Day – Melissa McDonald

As carers, healers, educators, leaders and advocates, nurses are fundamental in the provision of safe and accessible care.

Regis Spotlight Podcast – Episode 3: Admissions and Tours

In this episode, we look into the adapted admissions and tour process during the COVID-19 pandemic.

Nursing in Aged Care

Nurses working in the aged-care sector experience diverse, rewarding and autonomous responsibilities.

Regis Welcomes National Cabinet Aged Care Initiatives

Regis Aged Care welcomes the constructive approach the National Cabinet adopted today in relation to the aged care sector and the announcement of additional funding to support providers responding to Covid-19.

Anzac Day 2020

Regis remembers and honours all those who fought for our freedom this Anzac Day. We thank them for their bravery and sacrifice.
Lest we forget.

Regis Spotlight Podcast – Episode 2: Accessing Aged Care

Welcome to Regis Spotlight – our new and innovative podcast discussing all things aged care.

Regis Spotlight Podcast – Episode 1: Myth Busting Aged Care

Welcome to Regis Spotlight – our new and innovative podcast discussing all things aged care. Listen and Learn with episode 1.

Clap for Carers

To all the frontline staff and carers, we thank you for all your dedication and hard work during these challenging times.

Regis Day Therapy Centre – Meet Sharon

After being referred to the Regis Eastern Metro Day Therapy Centre under the Commonwealth Home Support Program (CHSP), Sharon underwent five sessions to get her back on the mend.

Linda Mellors: Easter at Regis

Linda Mellors: Easter at Regis

Regis Lifestyle

Life at Regis

Helen Finlay – National Manager Infection Control

Meet Helen Finlay – National Manager Infection Control

Melissa McDonald – Executive General Manager Clinical Care and Practice

Meet Melissa McDonald – Executive General Manager Clinical Care and Practice

Improving Mental Health and Wellbeing

At Regis, our first priority is the health, wellbeing and safety of all our residents, staff and volunteers.

People of Regis – Helen Finlay

My role is to ensure that all staff at Regis follow the best infection control practice to keep themselves and the residents they look after safe.

Sustainability at Regis

Regis recognises that as one of the leading Australian aged care companies, we have an important role to play in sustainability.

Music Memories at Regis

At Regis, our specialized Music Memories program focuses on supporting residents living with dementia, or those who are experiencing any form of depression, anxiety or restlessness – Music Memories is open to all residents.

Regis Home Care – Meet April

After taking a fall one afternoon, April was admitted to the hospital and underwent surgery on her brain. Following this, she was told that she would never walk again. This is April’s groundbreaking story.

Nursing at Regis

Nurses play a vital role in providing health services to Australia’s growing elderly population. They dedicate their lives to caring for people living in residential or community settings, and provide personal, physical and emotional support, working collaboratively with the person, their family and other health professionals.

Regis Bushfire Efforts

Over the last few months we have all seen or felt the tragic loss of life and property destruction caused by bushfires around the country. Alongside our individual homes efforts to raise funds and awareness in their local communities, Regis has donated $50,000 to the Australian Red Cross.

Esprit Café – it starts with a cup of coffee

Esprit Café is a Regis Aged Care initiative to help people start talking about major moments in their life. Our cafés are warm, inviting spaces open to residents, their families and interested friends and we’re proud to run them in all of our homes.

People of Regis – Stephen Judd

I quite honestly have rarely experienced such a supportive and friendly culture in my almost 40 years in the workforce. I am excited for my future with Regis.

Welcome to 2020 – CEO Linda Mellors

Managing Director and Chief Executive Officer, Linda Mellors, welcomes you to 2020.

Living with Dementia at Regis

Dementia can happen to anybody and affects behaviour, thinking and can impact the performance of everyday tasks as a result of diminished cognitive ability. In 2019, it is estimated that almost 1.5 million people in Australia are involved in the care of someone living with Dementia.

Regis Insight Newsletter – Summer 2019

The Summer 2019 edition of Insight is now live!

Food is Life

Food plays a powerful role in our lives and, in many ways, is at the centre of how we socialise and connect. As well as these deep social and cultural aspects, food also plays a critical role in improving nutrition, health and well-being; something which is fundamental in the aged care industry.

Regis East Malvern Premium Aged Care with Hotel Style Services

Regis East Malvern, is a modern state-of-the-art aged care facility boasting spacious contemporary apartments with quality furnishings and modern suites complemented by hotel style personal services…

What I Like

At Regis, we know that comfort and care go hand in hand. That’s why, as one of Australia’s largest aged care providers; we always offer the pinnacle of care and support. Hear from our residents directly to find out what they like about their life at Regis.

People of Regis – Rameez Hassan

Regis Clinical Support Team Manager, Rameez Hassan, is a registered nurse with an extensive background in Aged Care.

Regis Pet Therapy – The Benefits

Being around animals makes most of us happy and life is no different in aged care – that’s why Regis has always welcomed friendly animals into our homes to improve residents’ health and well-being.

Regis Aged Care Acquires Aged Care Assets from Lower Burdekin Home for the Aged Society

Media release on Regis Aged Care’s acquisition of aged care assets from Lower Burdekin Home for the Aged Society

People of Regis – Mohamed Ismail

Mohamed Ismail, Facility Manager at Regis Chelmer:
‘I really wanted to make a difference to people’s lives’

Regis Rosebud visit

Regis Rosebud was delighted to welcome delegates to visit their facility.

Regis Aged Care 2019 National Award finalists

Linda Mellors, Regis CEO/ MD, congratulates the Regis Aged Care 2019 Award finalists.

Regis Insight Newsletter-Spring

Welcome to our Spring 2019 edition of Insight Newsletter…

Regis Aged Care has recently joined the Victorian State Government’s climate change pledge program, TAKE2

Regis Aged Care has recently joined the Victorian State Government’s climate change pledge program, TAKE2…

Regis Insight Newsletter-Winter

Welcome to our Winter 2019 edition of Insight Newsletter.

LIGHTING UP REGIS’ ENVIRONMENTAL FOOTPRINT

Regis Aged Care Partnership with RMIT

Regis Aged Care has joined forces with RMIT University on a research project …

Chinese New Year

Regis Dandenong North residents welcomed the Chinese New Year with an interactive performance …

Leisure and Lifestyle Graduation Ceremony

Congratulations to the Leisure and Lifestyle team members at Regis Vic Metro sites who completed their Certificate IV in Leisure and Health …

Service Excellence – Recognising Regis People Supporting Customers and Families Finalist

Service Excellence – Recognising Regis People Supporting Customers and Families category is one of the most prestigious and difficult awards to win…

Bring your Dog to Work Day

On Friday, the Melbourne Support Office enjoyed ‘Bring your Dog to Work Day’…

Clinical Excellence Award Finalist

Pavithra, Clinical Support Team Member is one of the finalists in the Outstanding Clinical Excellence Award…

Royal Botanic Gardens Victoria Announces Major Partnership With Regis Aged Care

Royal Botanic Gardens Victoria and Regis Aged Care have formed a major partnership to promote the importance of nature for the wellbeing of senior Australians…

Volunteer of the Year Finalist

The Volunteer of the Year Award recognises the vital role that volunteers play in our resident’s quality of life…

World Animal Day

Regis is celebrating World Animal Day today by participating in Zoos Victoria’s ‘They’re Calling on You’ campaign…

Regis statement regarding news.com.au story

Regis response to false claims by ANMF

Sustainability Victoria Funding Grants

Regis has won four government grants through Sustainability Victoria’s ‘Boosting Business Productivity’ funding program.

Congratulations to Sabu and the team at Regis East Malvern for earning a City of Stonnington Food Safe award…

Regis Sunraysia Resident Buddy Program

Regis Sunraysia recently held a special event to award resident Bryan with his badge for completing his Resident Buddy Program training…

WA Master Builders Association Awards for Excellence

Regis Aged Care is pleased to announce that two of our projects were featured in the recent WA Master Builders Association Awards for Excellence…

Regis Chelmer Brisbane Housing and Construction Award

Congratulates Cockram Construction for winning the Master Builders Queensland – Brisbane Housing and Construction Award…

Frantastic Food Safety Award

Congratulations to our Frankston (VIC) catering team for receiving Frankston City Council’s inaugural Frantastic Food Safety Award…

Bumble Bees visit Regis Belmore

First Grammar Early Education Centre’s Bumble Bees visited Regis Belmore…

Environmental Sustainability Statement

View the Regis Environmental Sustainability Statement …

Regis Birkdale School Choir Visit

Regis Birkdale residents were delighted to host students from Ormiston College…

Regis Elermore Vale Site Inspection

Members of the Regis team recently visited our newest build in NSW, Regis Elermore Vale…

Where Generations Meet

Regis Armadale has initiated a “Generations Meet” program with Kids Time Early Learning Centre Caulfield North.

Regis Workplace Gender Equality Agency Report 2017-18

See the Regis Workplace Gender Equality Agency Report…

Regis Insight Newsletter June – 2018

Our 2018 June edition of Regis Insight newsletter is now available online. Featuring our latest resident news as well as updates about our acquisitions, new developments…

Supporting those in Need

Regis Salisbury aged care facility staff joined the local community to help a local in need.

Myrtles Potting Shed

Regis Wynnum officially opened “Myrtles Potting Shed” on 25th May 2018 in honour of Myrtle, a former resident who loved orchids and pottering.

Senate Economics References Committee

Regis Healthcare Limited (“Regis”) notes the release of the terms of reference of the Senate Economics References Committee into financial and tax practices of for-profit aged care providers.

Regis Woodlands Welcomes First Resident

On 9th April, Regis Woodlands opened its doors to welcome our  first resident Mrs. Mary (Maree) Kelleher.  Within a day Maree had made the aged care residence her home with most of her family visiting.

Regis Marleston Wins Barkuma Employer Choice Award 2017

Regis Marleston was the winner of Barkuma Employer Choice Award 2017. The employer award recognises the leading South Australian employers for their commitment to employ people with disabilities…

Supporting Our Staff to Better Support Our Residents

Passionate about food and making it better! Regis has a highly developed catering program that ensures our residents receive the nutrients, taste and quality they deserve.

Everything we do, we do for our residents

“Everything we do, we do for our residents.” That’s the vision of Regis Aged Care – a vision that, for over 20 years, has translated into some of the most renowned aged care services that’ve enhanced the lives of thousands of Queenslanders across the state.

Frankston Hosts Breast Cancer Awareness Day

Regis Frankston hosted a Breast Cancer Awareness day recently with residents and staff all participated in wearing a touch of pink for a day to show their support.

Dementia Australia Wins ITAC Award for Best Aged Care Software

Dementia Australia is the leading provider of dementia education with innovative workshops, tools and transformative interactive technologies and apps such as Enabling EDIE Workshop, PARO Seal and Virtual Dementia Experience.

Awarding Excellence Regis National Staff Awards 2017

Each year Regis recognises and celebrates the outstanding contribution our employees make every day with the Regis National Staff Awards. This year there was an outstanding response with a record of over 2500 nominations submitted from staff, residents and families.

Regis Cranbourne Twilight Market

Regis Cranbourne will host their annual Twilight Market on Friday 1 December.  The family fun day is full of activities with entertainment for you and your kids. 

Celebrating Spring Racing Carnival With Friends

Cassie, Lorna and Joan from Regis Blackburn care home recently celebrated Spring Carnival 2017 Oaks Day.

Regis Marleston Awards Carnival 2017

Regis staff members across our care homes in Australia are celebrating the Regis National Awards 2017…

A Social Heart & Personalised Care

Lifestyle staff at Regis Fawkner care home support residents with a variety of lifestyle activities to choose from whether its arts, bingo, day trips or simply a leisurely stroll…

Celebrating Our Residents – The Brydens

Regis is celebrating International Day for Older Persons 2017 by sharing stories from some of our remarkable residents! Here’s a little insight into the lives of John & Lesley Bryden…

Aged Care Homes Start Family Support Café Initiative

Regis’ initial trial of the Esprit Café at Regis North Dandenong in 2016 was met with an overwhelming positive response. The Esprit Café invites people into a warm and inviting setting in an aged care home to have a cup of coffee.

PARO creator Mr Shibata Visits Melbourne Aged Care Home

Regis Dandenong North recently welcomed Mr Takanori Shibata the creator of PARO the therapeutic robotic harp seal. PARO is an advanced interactive robot…

Care Home Hosts Biggest Morning Tea

Regis Sandringham aged care lifestyle team recently organised a Biggest Morning Tea as part of the Cancer Council Australia annual fundraiser…

Further statement from Regis Healthcare

Further statement from Regis Healthcare.

Statement Regis Healthcare re gastroenteritis Regis Yeronga

Regis Aged Care confirms that its facility at Yeronga is currently experiencing an episode of gastroenteritis on site.

Virtual Clinic Wins Telstra SA Business Award 2017

Regis congratulations Genwise on it’s recent award, winning Telstra SA Business of the Year 2017. Genwise is a small group of young GP’s seeking to provide services…

New Aged Care Facility Opens in Adelaide

Regis Kingswood officially opened on the 26th July with an open day event to showcase the features of this contemporary aged care facility located in the heart of Adelaide.

Aged Care Sports Day Initiative – Melbourne

Regis’ aged care facilities Regis Cranbourne and Regis Frankston in Melbourne have recently started an inter-facility sports day.

Regis appreciates those who give back

Regis’ aged care facilities across Australia celebrated our dedicated volunteers  recently with facilities hosting ‘Thank You’ events for volunteers, spiritual visitors, RSL and Legacy representatives…

New Development Regis Elermore Vale – Newcastle

Regis Aged Care is pleased to announce the development of Regis Elermore Vale commenced this Thursday 13th July. The Honourable Sharon Claydon Federal Member for Newcastle and Deputy Lord Mayor, Councillor Jason Dunn visited the site…

Regis Women’s Classic Fun Run

Western Australian Marathon Club recently organised a 10km & 5km fun run on the 25th June. The Regis Women’s Classic Fun Run brought together women of all ages…

New VR Technology Assists Staff in Aged Care

Regis Aged Care lifestyle staff use virtual reality technology to better understand the needs of aged care residents.

A Career of Care & Compassion – Corey Salmon

Corey Salmon is aged care aficionado with over 20 years experience in the aged care sector. Corey’s journey into health care was inspired by his mum’s love for her career as a Registered Nurse…

Lifestyle Team Hosts Four Day Cruise at Aged Care Home

Regis Playford aged care facility in South Australia organised an aged care lifestyle event on a grand scale with a 4 day cruise event held for Regis residents.

Aged Care Training for Regis Clinical Staff

The Project Flourish Clinical Training Program is a specialised training program specifically designed for Regis staff. The goal is to provide our clinical staff with extra knowledge…

Regis Healthcare – Regis Tiwi, Darwin

The following is a statement by Ross Johnston, CEO and Managing Director, Regis Healthcare regarding the Regis Tiwi facility in Darwin.

Walter visits Government House for Centenary Celebrations

Regis Hornsby (NSW) aged care resident Walter Kovalski was thrilled to receive an invitation to the Lions Club of Sydney Annual Centenarians afternoon tea at Government House.

Aged Care Development Update Perth

Regis’ development of new aged care homes in Perth, Western Australia continues to progress with Regis Nedlands, Regis Woodlands and Regis Port Coogee opening 2018…

Aged Care Intergenerational Program Rallies for a Good Cause

Recently residents from Port Macquarie attended the Teddy Bear Picnic hosted by St Columba Anglican School.

Honorable Josh Wilson Attends Official Opening of Regis North Fremantle

Federal Member for Fremantle, MP Josh Wilson, attended the 1st Birthday and Official Opening celebration of state of the art aged care facility Regis North Fremantle.

Aged Care Facility Celebrates Dedication of Nurses

Regis Kuluin celebrated International Nurses Day with an event attended by staff, residents and families. This occasion showcased the significant contribution of nurses to the Sunshine Coast community…

Regis Aged Care Acquires Presbyterian Care Tasmania

Regis Aged Care Pty Ltd (“Regis”), a wholly-owned subsidiary of Regis Healthcare Limited, is pleased to announce that it has extended its provision of aged care to Tasmania, having today contracted to acquire aged care facilities and associated businesses from Presbyterian Care Tasmania.

Happy International Nurses Day to Regis Nurses

International Nurses Day on the 12th of May marks a day of jubilation globally. We join in celebration this year with events across Regis aged care facilities to commemorate the kindness, skill and dedication shown by all nurses.

Food for all seasons at Regis aged care homes

At Regis we know how important nutritious and wholesome food is to the dining experience as well as catering to residents dietary needs. As such, Regis has a dedicated National Catering Team…

Aged Care Home Hosts a Community Twilight Fete

Dusk at Regis’ aged care home in Greenbank Queensland brought together the local community as well as some novel market delights with a vibrant evening fete hosted by Regis Greenbank.

Regis Birkdale 16 years of volunteering

A key to the smooth operation across Regis aged care facilities is the help and support provided by our team of dedicated volunteers. More than 1000 people give up their time…

Regis celebrates aged care staff at service milestone event

Regis aged care home in East Malvern celebrated the commitment and dedication of Blair and Anthony two Regis staff member who’ve supported residents…

Aged Care Home Reopens After State-of-the-Art Refurbishment

Regis Aged Care is pleased to announce our flagship facility Regis Kingswood, formerly known as Regis Sunset, will reopen 18th April, 2017…

Aged care home hosts fair to support Bourke Street Fund

Regis aged care home in Blackburn held a Community Fair to raise money for the Bourke Street Fund supporting families who lost loved ones during the tragedy. Regis Blackburn welcomed families, friends and community…

Music to Regis’ ears

Residents at Regis Wynnum were enthralled watching a performance from Ormiston Pipe & Drum Band at a mini-concert held at the aged care facility last month…

Redlynch aged care home creates a new program for dementia care

Regis has a new initiative, enhancing aged care living in the Dementia Specific Unit at Regis Redlynch. Redlynch offers a variety of aged care lifestyle programs for residents and they recently embarking on a journey…

Regis Welcomes Local Community to Cultural Event

Regis Sandringham opens its doors embracing eclectic cultures and the wider Sandringham community. Regis residents at aged care facility in Sandringham welcomed local community members to attend a Cultural Day for all ages.

Aged care facilities in Melbourne host a variety of community events this March

At Regis’ aged care facilities we endeavour to be a part of our local community. As such we often host open days, night markets, concerts and community fairs…

Contemporary Aged Care Living in the heart of Adelaide

Our new contemporary 100 place aged care facility will reopen as a Regis Club Services facility in April 2017. Regis began redevelopment on Regis Kingswood in October 2015…

Regis aged care home welcomes a soulful café to Whitfield facility

Regis Whitfield in Cairns Queensland is a beautiful contemporary aged care facility. Providing all the comforts of modern care with one unique aspect, the aged care facility features…

Regis’ new initiative in Dementia and Elder Care Technology

Remind Me Care aids in lifestyle and care support offering a new digital avenue focused on reminiscing and family engagement…

New Allied Health Resource Kit Benefits Aged Care Living

Our aged care lifestyle programs our designed to support Regis residents with new activities, programs and opportunities to engage socially. At Regis we are constantly improving our process…

Aged care residents at Regis Sandgate befriend children from local kindergarten

Residents’ at Regis Sandgate-Lucinda bonded with the local Redcliffe Kindergarten in an aged care lifestyle program which brought together seniors, children and some affectionate…

Animals provide companionship to residents in Regis aged care facilities

Our aged care homes have always welcomed friendly animals to help bring joy and reduce anxiety and stress in our resident’s daily lives. Volunteers generously give their time…

Regis facility in Embleton welcomes TV American Restoration stars

Regis Embleton resident Steve Ruthven was left speechless when TV stars Rick and Kelly Dale from the hit TV show “American Restoration”, paid him a surprise visit…

Aged care residents jubilantly celebrate Chinese New Year

This month Regis aged care facilities celebrated the Chinese New Year with events typifying traditional Chinese cultural celebrations…

Regis to work with first intergenerational care facility in Melbourne

In what will be a first for aged care in the Southern Hemisphere, Smile on Seniors has announced plans to build a revolutionary new intergeneration centre in Melbourne…

Regis North Fremantle – A Proud Finalist in Western Australia Heritage Award 2017

Regis is proud to announce our North Fremantle aged care facility (formerly Hillcrest) is a finalist in the Western Australian Heritage Award 2017. The Hillcrest residence was redesigned by Regis Aged Care…

Bestselling Author Visits Regis

Residents at our aged care facility, Regis Gatton were delighted to welcome one of Amazon’s bestselling authors last week. C.T. Mitchell is an acclaimed author of mystery, thriller and suspense novels.

Regis National Awards 2016 continued

Outstanding Carer Award Winner Angela. Good carers can be found everywhere however Angela truly amazes visitors, staff and families.

Awarding Excellence & Compassion Regis National Staff Awards 2016

Each year Regis recognises and celebrates the outstanding contribution our employees make every day with the Regis National Staff Awards. This year there was an outstanding response with a record of over 1200 nominations.

Regis East Malvern Celebrates with Opening Ceremony

The official opening of our new aged care facility Regis East Malvern took place Thursday, 27 October. The cocktail event took place within the huge gallery foyer of the superb state-of-the-art residence.

A Man of Culinary Passion & Skill

Sabu is a man on a mission, a mission that showcases passion and dedication to the mastery of gastronomy. His seven year journey with Regis has seen him come full circle…

Music Therapy – A New Outlook for Dementia Care Residents

Music Memories is a Therapy program launched by Regis Aged Care earlier this year. It focuses on improving a resident’s mood and behaviour with individualised music programs designed to evoke positive memories…

Regis Insight Newsletter September – 2016

Our 2016 September edition of Regis Insight newsletter is now available online. Featuring our latest resident news as well as updates about our acquisitions, new developments…

Regis East Malvern Opening 30 August

Regis’ new luxury aged care facility will open 30th August, 2016. Regis East Malvern is a contemporary 5 star aged care facility located in the leafy suburb of East Malvern. Designed by leading Melbourne-based architect Smith+Tracey, it boasts luxury modern suites…

Telehealth Project – Video conferencing comes to Aged Care

As part of a joint project with eHealth, Regis’ has launched the Telehealth Project- a new 2 year pilot project aimed at reducing…

Regis North Fremantle – Open Day 14 July

Regis North Fremantle located in Western Australia will open in doors on Thursday, 14 July. This new state-of-the-art aged care facility provides a range of Club Services while catering to…

Regis Insight Newsletter – June 2016

Our 2016 June edition of Regis Insight newsletter is now available online. Featuring our latest resident news as well as updates about our acquisitions, new developments, and events at Regis Aged Care facilities nationally.

Welcome to Masonic Care Queensland

Regis would like to welcome to Masonic Care Queensland. With 900 staff across multiple sites, this acquisition sees Regis expand significantly in Queensland…

Regis welcomes North Fremantle

Regis Aged Care welcomes North Fremantle. The opening of the redeveloped state-of-the-art facility sees Regis offering 109 Club Services beds to the local community…

Regis Celebrates International Nurses Day

Our International Nurses Day celebrations on the 12th May was a fantastic success across Regis. As part of the event, a competition was held for the most creatively decorated nurse’s station and all sites certainly put the panel of…

Regis Caboolture Official Opening

Regis Caboolture hosted an Official Opening for the completion of the 64-bed extension. Complete with a new café, hair salon, cinema and library, the Mewett Street facility…

Regis Lakeside has a new valued member of the family, PARO

Regis Lakeside has a new valued member of the family, PARO. This robotic seal or ‘carebot’ as they are commonly referred to was first introduced on a trial basis…

Regis 2015 National Staff Awards- Congratulations to our finalists

The 6th National Staff Awards ceremony was held Friday 27th November 2015 which recognise the combined skills, energy and efforts of its staff in twelve categories and encourage excellence and outstanding performance in line with business objectives and values…

2015 National Staff Awards- finalists announced

I am pleased to announce the finalists in this year’s National Staff Awards. An outstanding response for 2015 saw a record 762 nominations submitted from staff, residents and resident’s families. From the entries received, our independent judging panels have chosen the finalists…

Regis Healthcare Annual Report 2015 Now Available

The Regis Healthcare Limited Annual Report 2015 is now available in the Investor Centre section of this website under Publications…

Regis Aged Care Declines Participation in Online Review Forums

Regis chooses not to participate in any online review forums of aged care providers as these forums can be unregulated, inaccurate and open to interference by providers…