At Regis Frankston in Victoria, there’s a particular kind of excitement that moves through the home every fortnight. It’s usually the same question: is Millie here yet?
Millie the shih tzu visits regularly with her owner Greg, spending time with residents who enjoy interacting with dogs as part of their care. Accompanied by the lifestyle team, she moves from room to room, stopping for pats.
Residents smile as soon as they see her. Some invite her onto their lap or bed, while others ask Greg to hold her close so they can gently pat her. Over time, Millie has formed strong bonds across the home. She seems to recognise certain residents, becoming especially excited when she sees them.
However, with residents living in the Memory Support Unit, she adjusts her behaviour instinctively, becoming calm and gentle, sitting quietly and offering comfort in a different way. Greg says Millie knows when she is coming to the home. “She becomes excited before the visit and even follows a routine, as if she understands where she is going.” shares Greg.
While some residents love the excitement Millies brings, others simply enjoy the companionship, often sharing stories about pets they have had throughout their lives. “I don’t want her to leave, can she stay a bit longer?” Greg often hears from residents.
At Regis Frankston, Millie’s visits are a small part of the day, but one that residents look forward to. In these moments of connection, something shifts. A memory returns, a conversation begins or a simple sense of comfort settles in.
