15 January 2024
Stephanie is a devoted Clinical Care Manager at Regis Kirwan with a career that spans several roles.
Stephanie’s work at Regis began in 2014 as an Assistant in Nursing (AIN). Over the years, she has taken on various roles, including Enrolled Nurse (EN), Registered Nurse (RN), Funding and Documentation Coordinator and her current role as Clinical Care Manager.
Stephanie was attracted to the aged care sector by the prospect of a rewarding career dedicated to assisting older individuals in living their lives to the fullest.
Her dedication to enhancing the lives of older people, her collaborative approach with colleagues and her communication skills, make her an invaluable asset to Regis and a true advocate for the wellbeing of residents and their families.
Stephanie believes in enabling older people to live as comfortably as possible and this philosophy drives her work every day. To provide a seamless and integrated care experience, she takes the time to get to know residents personally.
“I visit residents. Spend time with them. Engage them in conversation and I keep them updated,” Stephanie said. “I like to keep them involved in their own care and I respect their choices.”
Stephanie is also known for her exceptional skills in involving families in the care process. She keeps open lines of communication, regularly checking in with families to understand their loved ones’ needs. She meets families on admission, provides updates on residents’ adjustments to their new environment and offers reassurance. She is always available to listen and follow up on instructions if needed.
“I conduct thorough assessments to reflect changed care needs, engage new resources and networks as required and seek input from families to maintain a person-centred focus.
“I take on board any suggestions from families and inform them if any follow ups and progress to make sure that residents’ wellbeing is maintained,” she said. “I focus not only on clinical wellbeing, but psychosocial wellbeing as well.”
Another of Stephanie’s significant contributions to Regis is her ability to foster a positive and supportive workplace environment.
“The frontline team is amazing. It’s a very tight unit that is based on respect and embracing individual strengths and that enables the group to perform to a high standard.”
Stephanie regularly communicates with various teams, including the lifestyle team, physiotherapists and carers, to present the best decisions and options to residents and their families, ensuring safe and meaningful care and engagement. Stephanie’s interactions with colleagues were recently recognised when she was nominated for a Regis Leadership Award.
Her extensive experience within Regis has given her a deep understanding of the company and its commitment to providing high-quality care.
“The care provided at Regis is of a high standard, characterised by a holistic and person-centred approach. Staff know the standards required to be met to ensure high-quality care with the residents’ wellbeing as individuals with unique needs and wishes.”
Her ability to foster a positive workplace culture, engage families and provide personalised care demonstrates her value as a member of the Regis team.
