Regis People – Phyu Hnin NAING (Coraline)
Clinical Manager at Regis Blackburn

How did you start your nursing career?

I started my nursing career as a steppingstone for further studies in the healthcare field. I came from a health professional family background and being a health professional was always my dream since I was young.

Describe your role in one sentence?

Ensuring all residents receive appropriate clinical care, consultation with NOKs, GPs and allied health to meet the best interest of residents as their representative who knows about their physical and mental wellbeing, being compliant with clinical governance and empowering clinical staffs.

What attracted you to work as a nurse in aged care?

Unlike in acute sectors, working in aged care as a nurse is more about continuity and connection with patients/residents. I found it more fulfilling to provide care for the elderly who deserve nothing less than excellent care. It is our duty as nurses to ensure the comfort of residents by providing both clinical and mental health needs.

What motivates you to wake up and go to work?

My residents and my team.

What do you like about working at Regis?

Regis provides a great support for self-development. The system of Regis is very structural. I started working as a Personal Care Assistant in 2011, then became a Registered Nurse, then following that became a Clinical Team Leader; now I’m working as a Clinical Manager. Regis had supported and empowered my skill to be able to step up and has provided so many opportunities to expand the knowledge. Regis provides an excellent support system to help when dealing with challenging issues. I have been with Regis for almost 9 years and I could not be more proud of where I work due to both the professional and personal development I have received.

How do our residents benefit from your role?

By knowing my residents well, I can be a representative for them when delivering messages to GPs and allied health to ensure their needs are met. In addition, when there are family conflicts or disputes, I can contribute on behalf of the resident for their best interest.

What do you like about being a nurse?

I like to care for people. I like to be a person who can be beneficial for humanity. Witnessing people who got clinically and psychologically better because of the care I provided as nurse, that is the most fulfilling and satisfying feeling.

What advice do you have for people considering a career as an aged care nurse?

You need great communication skills, passion, optimism, respect, confidence, teamwork and excellent clinical judgement skill to be an aged care nurse.

Do you have any daily rituals you live by to maintain your mental and physical health?

I remind myself to “keep up the good work”. I go for a run with my two dogs twice a week and I end my day by writing a reflective journal in my diary.