There are a variety of resources available to you that can assist you get up and running at your own pace.
Coupa Webinar
Coupa provides training webinars which cover:
- How to create electronic invoices
directly from POs - How to get set up for fast digital payments
- How to view your payment status
- Coupa specific question & answer sessions
Note: These sessions are run directly by Coupa and the content covered in the session is their own and specific to Coupa.
Register for Coupa Webinar (External link)
View a previous webinar recording (External link)
Helpful Coupa Resources
The following links are provided by Coupa and may be useful if you need additional assistance:
- Getting started with the Coupa Supplier Portal: External Link
- Supplier account login and registration FAQs: External Link
- Coupa Supplier Portal FAQs: External Link
Coupa in‑portal support
Coupa provides built‑in support directly within the Supplier Portal to help suppliers get answers quickly.
Navi, an in‑portal chat experience, is usually located on the bottom right of CSP.
It can surface automated guidance and knowledge articles, as well as access to Coupa support via live chat for technical or functional questions related to using the portal.
This support is available from within Coupa and can assist with common queries such as login issues, profile updates and general portal navigation.
Need further support?
- Coupa system support (e.g. login or multi-factor authentication):
Coupa provides dedicated support via email and live chat:
https://compass.coupa.com/en-us/support/help-for-suppliers - Supplier Help Center:
The Help Center has everything you need to know about Coupa
https://supplier.coupa.com/help - Invoices and payment queries:
accountspayable@regis.com.au
Note that the supplier onboarding page is regularly updated with the latest information, FAQs, and guidance.