How to use Coupa

Regis uses the Coupa Supplier Portal to manage supplier information, purchase orders, invoices and payments.

This guide explains how to use Coupa when working with Regis and is grouped into three simple areas:

Registration – getting access to Coupa
Banking – setting up payment details
Invoicing – receiving purchase orders and submitting invoices

You don’t need to be familiar with Coupa before getting started. The steps below will guide you through what’s required.

Quick Links

Registration Banking Invoicing Support

Registration – Getting Access to Coupa

All suppliers must be registered in Coupa to do business with Regis.

Accepting your invitation

You’ll receive an email from do_not_reply@supplier.coupahost.com inviting you to join the Coupa Supplier Portal.

To get started:

Open the invitation email
Select Join and Respond
Create a Coupa account or log in using an existing Coupa account
Accept Coupa’s Terms of Use and Privacy Policy

If you don’t see the email, please check your junk or spam folder.

If you already use Coupa

If your organisation already uses Coupa for other customers:

You do not need to create a new account
Log in using your existing Coupa credentials
Connect Regis as an additional customer when prompted

Some of your supplier information may automatically pre‑populate.

Accessing your Regis supplier profile

Once logged in:

Go to Business Profile

You’ll then be guided to review and confirm your supplier and payment method details.

Additional help from Coupa

If you’re new to Coupa, Coupa provides an overview of the Supplier Portal and how to get started:
Getting started with the Coupa Supplier Portal: External Link

If you’re experiencing login or access issues, Coupa’s registration and login FAQs may help:
Supplier account login and registration FAQs: External Link

Banking – Setting Up Payment Details

To ensure Regis can pay you correctly, all suppliers must provide banking details in Coupa, even if you are an existing supplier.

What’s required

You’ll be asked to:

Add or select a Remit‑To address.
- This can be done within the Legal Entities area
Navigate to the Payment Methods page
Enter bank account details for payment
Review and confirm your information before submitting

This step is required so payments can be processed without delay.

Before you submit

Please ensure:

All required fields are completed
The correct Remit‑To address is selected
Your banking details are visible on the summary screen

Missing or incomplete banking information may delay payment.

Security and data protection

Coupa includes security controls to protect supplier information.
Regis will not request banking changes via email outside of the Coupa Supplier Portal.

Additional help from Coupa

Coupa’s Supplier FAQs include information about supplier profiles, banking details and account security:
Coupa Supplier Portal FAQs: External Link

Invoicing – Purchase Orders and Payments

Once your supplier details are approved, you can begin transacting with Regis through Coupa.

Receiving purchase orders

Regis purchase orders (POs) will be issued via Coupa
You’ll receive an email notification when a PO is created
POs can be viewed in the Orders section of the portal

Submitting invoices

Invoices should be submitted electronically through Coupa.

You can:

Create an invoice directly from a Regis purchase order
Attach your tax invoice (PDF or image file)
Submit the invoice for processing

Once submitted, invoices are routed directly to the Regis Accounts Payable team.

Tracking invoice and payment status

Through Coupa, you can:

View submitted invoices
Track approval and payment status
See whether an invoice is pending, approved or paid

This reduces the need to follow up separately on invoice status.

Additional help from Coupa

Coupa’s Supplier FAQs also cover invoice submission, invoice status and common invoicing questions:
External Link

Getting Support

There are a variety of resources you can use to get up and running including Coupa Webinars, Links to relevant articles within the Coupa ecosystem, Online chat support and more.

Coupa Support