Why Coupa

Why is Regis using Coupa

Coupa gives you a consistent experience across all parts of our business. This is part of our commitment to making it easy to do business with us as we move toward a more digital, streamlined way of working.
Greater assurance and visibility

  • Real-time visibility of payment status.
  • Upfront approval of spend.
  • Automatic matching of purchase orders to invoices.
  • Real-time SMS & Email Notifications.

Freedom to self-serve

  • Update your contact details anytime.
  • Refresh hosted catalogue content when you need.
  • Be recognised as an approved supplier in Coupa.
  • View and respond to purchase orders.
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By working more effectively with our suppliers, we can deliver even greater comfort, safety, and quality of life for the people in our care. Every improvement in our partnership helps us provide better experiences and services where they matter most.

Why Coupa

Coupa is a secure, online purchasing and invoicing platform, to improve how we work with our suppliers. Coupa ensures purchase orders are issued and approved before goods or services are provided. This means:

  • Clear confirmation of scope and pricing
  • Fewer invoice queries or disputes
  • More reliable and predictable payment outcomes

From go‑live, Regis will operate under a “No PO, No Pay” policy. This helps protect suppliers by ensuring work is approved upfront and invoices can be processed without delay.

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Faster, more transparent invoicing

Using the Coupa Supplier Portal, suppliers can:

  • Receive purchase orders electronically
  • Submit invoices online at no cost
  • Track invoice and payment status in real time

This reduces manual follow‑ups and gives suppliers confidence about where their invoice is in the process.

No cost to suppliers

There is no charge for suppliers to use Coupa.
If you already use Coupa with other customers, you can connect Regis to your existing account. If you are new to Coupa, registration is simple and only takes a few minutes.

Improved communication and fewer delays

Coupa replaces email‑based and manual processes with a consistent, reliable platform. This helps:

  • Reduce delays caused by missing or incorrect information
  • Minimise back‑and‑forth communication
  • Improve overall payment timeliness
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