Supplier Coupa Onboarding

From 13th of April 2026, Regis will introduce Coupa’s Procure-to-Pay (P2P) platform to make purchasing, invoicing, and payments simpler and more efficient.

Coupa’s supplier registration process is free and gives you access to the Coupa Supplier Portal (CSP), where you can easily submit invoices and track payment status.

Coupa allows you to:

  • Receive Regis purchase orders electronically
  • Submit invoices online
  • Track invoice and payment status in real time
 To ensure fast and accurate payment:

  • All invoices must include a valid purchase order number.
  • Submit invoices electronically via the Coupa Supplier Portal (CSP).

This change is designed to streamline how we work with suppliers and provide greater visibility and convenience for everyone involved.

Get Started

I’m an existing Regis supplier

If you already supply goods or services to Regis, you’ll need to register with Coupa to continue receiving purchase orders and submitting invoices. Even if you’ve worked with us for years, this is a required step as part of our new process.

 Get Started

I’m a new supplier to Regis

If you’re new to working with Regis, Coupa is how we onboard suppliers and manage purchase orders, invoices and payments. You’ll be guided through setting up your supplier profile and banking details so you can start working with us smoothly.

 Get Started

I’ve already received a Coupa invitation – what next?

If you’ve received an email invitation from Coupa, you’re ready to get started. Accept the invitation, confirm your supplier and banking details, and submit your information for approval so we can continue doing business with you.

 Get Started

How to use Coupa

Learn how to use the Coupa Supplier Portal to manage supplier information, purchase orders, invoices and payments.

 Learn More

Frequently Asked Questions

Visit our FAQ to find answers to questions we've been receiving over the transition

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Get Support

There are a variety of resources available to help you get up and running

 Find Out More

What you’ll need to do

All suppliers will be asked to:

  1. Accept an invitation to the Coupa Supplier Portal
  2. Confirm your supplier details
  3. Provide or confirm your banking (remittance) details

Once completed, you’ll be able to receive purchase orders and submit invoices through Coupa.

Why Regis has integrated Coupa

Coupa gives you a consistent experience across all parts of our business. This is part of our commitment to making it easy to do business with us as we move toward a more digital, streamlined way of working.
Greater assurance and visibility

  • Real-time visibility of payment status.
  • Upfront approval of spend.
  • Automatic matching of purchase orders to invoices.
  • Real-time SMS & Email Notifications.

Freedom to self-serve

  • Update your contact details anytime.
  • Refresh hosted catalogue content when you need.
  • Be recognised as an approved supplier in Coupa.
  • View and respond to purchase orders.
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By working more effectively with our suppliers, we can deliver even greater comfort, safety, and quality of life for the people in our care. Every improvement in our partnership helps us provide better experiences and services where they matter most.

Why Coupa

Regis is introducing Coupa, a secure, online purchasing and invoicing platform, to improve how we work with our suppliers. Coupa ensures purchase orders are issued and approved before goods or services are provided. This means:

  • Clear confirmation of scope and pricing
  • Fewer invoice queries or disputes
  • More reliable and predictable payment outcomes

From go‑live, Regis will operate under a “No PO, No Pay” policy. This helps protect suppliers by ensuring work is approved upfront and invoices can be processed without delay.

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Faster, more transparent invoicing

Using the Coupa Supplier Portal, suppliers can:

  • Receive purchase orders electronically
  • Submit invoices online at no cost
  • Track invoice and payment status in real time

This reduces manual follow‑ups and gives suppliers confidence about where their invoice is in the process.

No cost to suppliers

There is no charge for suppliers to use Coupa.
If you already use Coupa with other customers, you can connect Regis to your existing account. If you are new to Coupa, registration is simple and only takes a few minutes.

Improved communication and fewer delays

Coupa replaces email‑based and manual processes with a consistent, reliable platform. This helps:

  • Reduce delays caused by missing or incorrect information
  • Minimise back‑and‑forth communication
  • Improve overall payment timeliness
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Regis acknowledges the Traditional Owners of Country throughout Australia and recognises the continuing connection to lands, waters and communities. We pay our respect to Elders past and present.