Regis Care Partner Update: COVID-19 prevention and support

Regis’ highest priority is the safety and wellbeing of our residents and employees. We value you as our partners in care and thank you for your ongoing support.

Update on our stringent access controls in our residential aged care homes

We are introducing measured adjustments to our stringent access controls in our residential aged care homes.

We are able to do this because thankfully Australia has entered a new phase as our new case diagnosis rate reaches a controlled low. We believe we are now in a position to carefully expand visitor access within the strict Federal and State requirements.

We will now welcome other visitors between 9.30am-11.30am and 1.30pm-4.30pm each day in addition to the current exceptions for compassionate reasons. Reception at each home will manage strict booking times and we will limit the number of visitors in the home at any one time. There will be a thorough screening process before entry.

We will continue our other risk minimisation strategies throughout our homes. Connections through technology will remain available for residents and families.

We review the COVID-19 situation and risks daily and are ready to make rapid changes if needed. I encourage you to read our full statement on our website at


I have downloaded the COVIDSafe app from the Government and I have encouraged residents, clients, staff and families to do the same. This app is an important tool to stop spread of the virus and will help our public health officials to let us know if there is an increased risk in a particular area.

Podcast – Regis Spotlight

I am pleased to announce that we have recently launched a new podcast discussing all things Aged Care and all things Regis. You can find Regis Spotlight on our website at We welcome all feedback so please let us know if there is a topic you would like us to cover next.

Thank you again for your understanding and support. As always, our employees have continued to display extraordinary commitment and compassion to our residents and families. We remain deeply grateful for their professionalism.

For further information

If you would like to discuss the above please contact:

  • The Facility Manager at our home directly
  • Brad Sandilands, National Business Development Manager on 0435 969 617
  • Our national admissions support centre (for advice or for your local Regis aged care home’s contact details) at or call 1300 998 100

We appreciate your support during this challenging time for the community.

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