COVID-19 Update

Visiting A Regis Home

The health and safety of residents is our first priority and we appreciate your support in the measures we are taking to make our Homes the safest possible place for older people to be.

Visits are vital in maintaining an emotional and physical connection for our residents. Regis will continue to support these visits wherever we can.

It is important we remain vigilant of the risks this virus poses to older people and ensure that our Homes adhere to the Territory, State and Federal Government requirements.

Rapid Antigen Tests

The Commonwealth Government is providing rapid antigen tests (RATs) to residential aged care services. RATs are an important screening tool and provide each Home with a degree of confidence that people who are infectious with COVID-19 are not coming onsite.

We ask that all our visitors, employees and contractors undertake a Rapid Antigen Test (RAT Test) prior to entering a Home. Our employees can demonstrate how to take the test and read the results if you require assistance.

More information on the roll out of the RATs program can be found on the Commonwealth Government’s website.


For all our Homes across Australia, current Public Health advice strongly recommends all visitors to a residential aged care home be vaccinated against influenza and COVID-19.


Residents are able to leave or enter the Home for any reason.


To find out the rules around visiting an Aged Care Home in each state, scroll down or click on the links to read updated Government COVID-19 public health guidance.

Please do not visit any of our Homes if:

  • You have tested positive for COVID-19 in the last 7 days
  • Are waiting for a COVID-19 test result
  • Have a respiratory illness with symptoms such as fever (37.5 degrees or higher) cough, sore throat, shortness of breath (difficulty breathing), runny nose, loss of taste or smell.

In the case of an outbreak, visitors may need to wear increased PPE and follow instructions from Regis staff in order to enter the Home.

For those unable to visit in person, we will continue to offer FaceTime, Windows of Connection and phone calls for families to connect with their loved ones. Please call your Home to make arrangements.

We ask that all visitors report to reception for screening and to record your details before entering the Home.

If you would like to discuss current visiting arrangements or have a particular request, please do not hesitate to speak with the General Manager of the Home.

If you need further support, you can also contact the Older Persons Advocacy Network (OPAN) on 1800 700 600, or the Aged Care Safety and Quality Commission on 1800 951 822.



For more information in relation to current public health guidance in relation to COVID-19 please click on the below links to read the most up to date guidance.

New South Wales

NSW Health:

Northern Territory

Northern Territory Government:


Queensland Government:

South Australia

Government of South Australia:


Department of Health:


Department of Health

Western Australia

Government of Western Australia: